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Ahmad Ibrahim Secondary School

Information on DMA Request Change & PLD Support

Find out how to change your DMA settings and get support for your Personal Learning Device (PLD), including repair and IT help.

Last updated on 6 October 2026

DMA Request Change Form

Additional Information on DMA

PLD Support

Technical support will be provided to students through:

  • The School’s IT Team which is available from 7.30 am to 3.30 pm during school days.
    (Refer to Operating Hours below)

  • Assistance to collect and send the PLD for repair service with the Lenovo vendor.

  • Please check with school ICT Support team of availability of spare Chromebook to loan to affected students as there are limited quantity.

Additional Information:

Note:

  • Lenovo will only do a fortnightly collection of all faulty devices from our school. The estimated turn-around time is 4 weeks repair and return from collection date (subject to vendor's availability).

School IT Support for Personal Learning Device (PLDs)

  • Located at IT Office (Level 2, Outside Staff Room 1 near MeExpression) is the first point of contact for support of the PLDs

Operating Hours:

During School Term

  • Operating Days: Mondays to Fridays

  • Operating Hours: 7.30 am to 3.30 pm

During School Holidays

  • Operating Days: Mondays to Fridays

  • Operating Hours: 9.00 am to 12.00 pm

Lenovo Service Centre (For Hardware Issues)

Flyer showing Servlink Lenovo Service Centre location at CTHub, Singapore, with map, hours, directions, and contact details.

lenovo service centre (opens in new tab)

Service Centre Location:

Servlink Technologies – Lenovo Authorised Service Centre
Address: 2 Kallang Avenue #09-01, CTHub 1, Singapore 339407

How do students / customers get to the service centre?

  • By MRT: The nearest MRT station is Bendemeer Station (Downtown Line). It’s about a 5-minute walk to CTHub from the station.

  • By Bus: Bus services 13, 23, 67, 125, and 133 stop near CTHub

  • By Car: CTHub offers parking facilities. Enter via Kallang Avenue, and parking is available at an hourly rate.

What are the operating hours of the service centre?

  • Monday to Friday: 9:00 AM – 6:00 PM

  • Saturday: 9:00 AM – 1:00 PM

  • Closed on Sundays and Public Holidays

What are the contact details for the service centre?

  • Hotline: +65 6817 1435

  • Email: Svcctr@servlink.com.sg