Parents Gateway

Introduction to Parents Gateway App

Dear Parents / Guardians,

AISS welcomes you to Parents Gateway (PG), an app to stay updated on your child's school activity. Parents Gateway is a mobile app specially designed for parents. Developed by MOE and GovTech, the app allows parents to engage with schools, receive information and perform a range of administrative functions such as giving consent for school trips.

We would like to invite you to download the Parents Gateway mobile app on your mobile phone (available on iOS and Android platforms only) and perform a simple one-time onboarding process.

Please refer to links below for a step-by-step guide or click here for Quick Guide to Parents Gateway for Parents & Guardians.

How to download Parents Gateway app?

Step 1 – SingPass Registration and 2FA Setup
SingPass 2-Step Verification (2FA) is required for on-boarding. If you have not registered for a SingPass or have not set up the 2FA, please visit the SingPass website (https://www.singpass.gov.sg). Should you require further assistance, please contact SingPass Helpdesk at 6643-0555.

Step 2 – Download Parents Gateway Mobile App

1. Open the Apple App Store or Google Play Store app on your mobile phone.

2. Search for the ‘Parents Gateway’ mobile app.

3. Download and install the app onto your phone.

4. Enable ‘Allow Notifications’ to receive push notifications.

Note: Supported OS Versions - Android 6.0 or later & iOS 9.1 or later

How to login to Parents Gateway app?

1.Tap on “Log in with SingPass”
2.Log in with your SingPass (2FA)
3.Tap on “Retrieve” to retrieve your child(ren)’s information
4.Tap on “Done” to complete on-boarding
5.You should see your child(ren)’s school announcements and activities (if any)

Click here to watch the Parents Gateway Onboarding video: tinyurl.com/y8g5n3td

How to declare travel plan in Parents Gateway app?

Note: Supported OS Versions - Android 6.0 or later & iOS 9.1 or later

How to declare not travelling in Parents Gateway app?